We believe privacy to be of the utmost importance, therefore we are committed to upholding the following principles:
1 – Personal Information
The website records personal details only when voluntarily provided, such as when you book a course with us. If you fill in our enquiry form, we will store your information in order to reply. Personal information will not be given to anyone else.
2 – No Combination of Browsing and Web Traffic Information with Personal Information
We do not not combine traffic analysis information with personal information.
3 – No Aggregation of Individual Visitor Traffic Patterns across Multiple Sites
We do not collect individual profile information for visitors across multiple sites and do not aggregate information from any other sources about browsing patterns of individual visitors across multiple sites. In other words, we will not track you as you move from one site to another.
4 – Collection of Non-Personally Identifiable Information
The website records anonymous visitor information like IP addresses, browser types (such as Internet Explorer or Firefox), referring pages, pages visited and time spent on the web site. We collect this non-personally identifiable information for the following purposes: (1) to provide statistical analysis of traffic patterns through this websites; (2) to administer our website and servers and (3) to improve our services.
6 – Opting Out of Tracking Cookies
You may elect to opt out of receiving tracking cookies for this site. Simply set your browser accordingly. However, you will not be able to log into the website as a student, may not be able to use the contact form due to our anti-spam systems, and may be blocked by our security systems.
Data protection & GDPR compliance
Any personal information provided by you to us through your use of this website will only be used for the following purposes:
- updating and enhancing student records
- responding to enquiries
- defining areas of interest to you and improving the website to meet users’ habits and requirements and compiling information relating to users’ movements across the website
- advising you of other products, courses or services, which may be of interest
Any personal information received from you will be retained by us and will only be disclosed where required by law. We shall also give you the opportunity to remove yourself from any of our mailing lists at any time.
Disabling/ Enabling Cookies
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you will not be able to login to the website if cookies are disabled. You can also manually remove cookies from your system. For more information on disabling and enabling cookies you should search for or lookup ‘Cookies’ in your Operating System Documentation.
Cookies set by us
When you access our website or login to our secure area we send you an encrypted session cookie. A session cookie is a temporary cookie that only remains in the cookie file of your browser until you leave the site. This cookie is used to validate your access to different parts of the site.
Third party cookies – Google Analytics
|Name of cookie||Expiry||Data Stored||Purpose|
|__utma||2 years from set / update||Google Analytics Unique ID number||Tracking data for Google Analytics. Helps work out unique visitor numbers.|
|__utmb||30 minutes from set / update||Google Analytics Unique ID number||Tracking data for Google Analytics. Helps work out visitor session length.|
|__utmbc||End of session||Google Analytics Unique ID number||Tracking data for Google Analytics. Helps work out visitor session length and whether a session has expired.|
|__utmz||6 months from set / update||Google Analytics Unique ID tracking numbers||Tracking data for Google Analytics. Used to work out referrals from other domains.|
|_ga||2 years||Google Analytics Unique ID number||Used to distinguish users.|
|_ga_<container-id>||2 years||Google Analytics Unique ID number||Used to persist session state.|
What personal data we collect and why we collect it
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Pages on this site never include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website and so we cannot control what they do with your privacy, so we will not use them.
We do host our own streaming material on Vimeo. However, Vimeo does not measure you in any way, it simply counts how many times a video has been seen.
Rights of the individual in relation to personal data held by us:
When you provide personal data to us you have certain rights available to you in relation to that data. These rights are outlined below and can be exercised by contacting the Data Protection Officer, as detailed above, indicating which right(s) you wish to exercise:
You have the following rights:
- access to your data
- rectification of your data
- erasure of your data
- right to lodge a complaint with the Supervisory Authority
- restriction of processing
- data portability
- objection to processing
- withdraw consent if you previously gave it in relation to processing of your personal data relating to automated decision making, including profiling.
Specific information in relation to your personal data processed by us.
Specified purpose for enrolled students:
This data is processed to enable us to validate suitability for enrollment in our training courses and to maintain accurate student records and to communicate to you matters deemed relevant to the proper operation of the college and your performance as a student in our courses.
As part of the course registration process you must provide some information about yourself by filling out and submitting forms and documents proving you meet other requirements, such as having prerequisite qualifications. If you need to make changes to your personal information, such as a change of address or mobile phone number, you should contact us.
Regulatory disclosure requirements
Relevant parts of this personal information may be passed to organisations involved in the delivery of the course who require this information to perform their duties. In most cases these will be agencies which run exams and issue certifications and qualifications, such as ITEC. Where courses are paid for by external bodies, such as DSS or redundancy funds, we will provide them the personal information they require in order to fund your training. Typically this involves name, attendance and exam results.
This data is not, and will never be, shared with any external body not directly involved in the funding or administration of your training. It will not be made available to any other government agency unless required by law.
EU and EEA restrictions
This data is not currently transferred outside the EU. It may be transferred to the UK after Brexit. However, this will depend on the regulations in force at that time, which are yet to be determined. We will not pass your information outside the EU or EEA unless this is legal under GDPR.
Retention of Student Records
The data collected for this purpose will be held by us only as long as there is a business need to do so in line with the purpose(s) for which it was collected. Thereafter, in accord with the recommendations of the Irish Data Protection Agency to us on 29 March 2018, it will be retained for 7 years, and destroyed thereafter. We retain this information for 7 years after your last exam date. However, we will destroy this information immediately if you so require. Please be aware that if you do so, we will have no record you were ever a student of ours. If you wish us to hold your records for more than 7 years, please advise us in writing via registered post.
Refusing Student Registration
The data provided for enrolement is being requested under the requirements set out in EU Regulations. If you choose not to provide this information, it is impossible for us to accept you as a student because it is impossible to administer your enrolement.
Where we send student data
Full record sets are restricted to the web server in Dublin and the PC’s in our offices.
Personal information disclosed on the booking payment pages will be sent to the credit card processing authority who processes the payment (Stripe or PayPal). Your credit card information is not seen or stored by us, but is only known to the processing authority.