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ITEC Professional Conduct & Business Awareness

ITEC approved collegeITEC Unit 22 – Business Conduct

This course is open to people who would like to gain a recognized qualification in Professional Conduct & Business Awareness & Client Care.

This course is also open to people who would just like to study business for the Holistic Therapist.

Upon completion you will have an understanding of how to register and run your career as a business. The course will give details of all that the student needs to be aware of with regard to legal legislation and local government requirements.

Subjects Covered:

  • Choosing the type of business (Sole Trader, Partnerships, Company)
  • Registering your business
  • Health & Safety, fire prevention
  • Data Protection Act and other relevant Acts
  • Insurance
  • Room preparation
  • Working options (working from an established centre, working from home, etc.)
  • Tax returns and keeping accounts
  • Good working relationships
  • Contract of employment
  • Employer Responsibilities
  • Stock control
  • Retail service
  • Role of a receptionist
  • Advertising, marketing and networking
  • Giving talks or demonstration/health fairs
  • Security
  • Choosing a business location
  • Client Care & Handling

Business Module:-VIA Zoom Live Training
Professionalism & Legality for the Holistic Therapist- may be taken as home study module 

February 2024:  Friday 09 (18:00-21:30pm) & Saturday 10 (09:00am-18.00pm)
(may be taken as home study module also)
October 2024:  Friday 11 (18:00-21:30pm) & Saturday 12 (09:00am-18.00pm)
(may be taken as home study module also)

Insurance Companies

Sheridan Insurances

Sheridan Insurances have been involved in providing Professional Indemnity Solutions for those involved in Complementary Therapies for over 10 years. The Scheme has been developed to provide a wider form of cover than is generally available in the insurance market and offers unrivaled protection for your therapeutic or consulting work.

43 College Street, Cavan, Co. Cavan, Tel: 0818 27 9955, 049 438 0020  or

Brian Mullins Insurance Brokers

Provides all types of Public Liability, Malpractice and Treatment Risk Cover.  Under the Beauty and Complementary Health Therapists Schemes, they can currently provide cover for over 130 different treatments. They also represent some of Ireland’s leading Complementary and Holistic Therapist Associations under their Group Schemes – with clients seeing their membership numbers grow substantially as a result of offering their Insurance Policy.

Call: 071 914 1030 Email: or visit

OBF Insurance Group Ltd

Ireland’s longest established provider of insurance for Counselors, Psychotherapists and practitioners of Alternative Therapies – providing a tailored policy to cover customers for Malpractice and Public Liability.

OBF Insurance Group Ltd. Bridge House, Baggot Street Bridge, Dublin 4.
Tel: +353 1 660 1033 Email: or

 Balens Specialist Insurance Brokers    

Balens – UK Phone: +44 (0)1684 580771
Email:  or